We currently have a (really horrible) FAQ webpage on our website.
I’m trying to figure out the “best” way to make it better (for us AND the users looking for help)
I’m wondering if the best solution is like Userscape has at
but I have no idea how someone would do that.
I’m thinking also of using a standard off the web FAQ script (if it’s considerably easier than making a page like HelpSpot uses)
Maybe a combination of both is best?
What have you all found to be the best way to do this?