First I would like to compliment you with this great application.
The only thing I’m missing is an addressbook when you update a reques.
Our company takes care of the support question for numerous other company’s. therefore it is often necessary to forward incomming requests to other external persons. At the moment we can send an external note but we have to retype the emailaddress every time.
It would be great if there was a possibility to select a recipiant from an addressbook.
Thanks in advance.
Simplify Media Complexity