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Feature request: Automate email address assignment


I have the Helpspot tab widget set up for a small handful of sites now and I’m using automation rules to categorize and assign them based on the “Widget opened from…” text appended to each widget request. This is about 80% there but what’s missing is the ability to assign an email From: address via automation rules, so that we don’t have to remember to change it from the default before replying. This would be useful in a number of other scenarios as well.



Hi Kenn,

Ah, I see what you mean. OK, we’ll put this down for consideration in a future release.