I asked a while back about start and end time for a different reason (i.e. to calculate time used). This is not for that reason.
It would be helpful if a start and end time were able to be recorded on a time log so that we are able to identify “blank” time spaces - i.e. when we’ve not logged time.
In addition, we often would like to record mileage against a specific time log - say for a site visit to correct an issue. Clearly, mileage is too specific, but would it be possible to have custom fields on time logs as well as against issues. I would consider adding mileage as a customer field to the issue but that would only cater for one instance and not tie to to a specific user.
On a similar note - although I haven’t thought of a use for it yet, custom fields on the call history could also be useful.
Not the end of the world if these can’t happen but they would be useful.