HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Feature request: Multiple file upload


#1

The topic title says it all, really. One of the things I’m using Helpspot for is to manage customer service email for a conference I’m running and that includes emailing PDF tickets to our attendees. In cases where people have bought more than one, I have to browse to and select each ticket individually. An upload tool that allowed selecting multiple files would be a big time saver.

Thanks!


#2

Thanks Kenn. Browsers don’t natively support such an operation (assuming you mean selecting multiple files from a single dialog box). There are flash based tools to do it, we tend to shy away from such things as they’re usually more trouble than they’re worth but we’ll take a look.