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Feature Request: non-HTTP/HTTPS links allowed


#1

Feature Request:
Please allow links in non-HTTP/HTTPS format

Specifically, we use Microsoft OneNote extensively, and use the ability to link directly to a notebook, page, section or even paragraph all day. We can not currently put these links into HelpSpot as it does not recognize the format.

An example link would be:
onenote:///Q:\Departments\ITSDept\Documentation!OneNotes\SBITInProgress\ServiceDelivery\Stuff.one#Stacy%20Webb%20transition%20to%20UConn%20domain&section-id={5B28EA5D-0C66-46D8-A6FF-4369F9526188}&page-id={D381B561-B155-4B14-A534-C0F0F4779382}&end

When you copy the link from OneNote and paste it, it becomes a nice linked line w/ the hyperlink, so it is clean. But when you update, Helpspot strips off the link and you are left with only the text. In this case: Stacy Webb transition to UConn domain

Thank you for the consideration!


#2

Thanks Jeremy, that’s an interesting one. We’ll take a look and see which process is stripping that and try to make an adjustment.