HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Feature Request: 'Pushed' column in workspace


For users like myself who are using Help Spot as a ticket management system and then another system like Fogbugz for bug tracking/developer facing, etc, it would be really handy to see, quickly at a glance, which tickets have been pushed to the other system. Just saves me needing to go into each ticket to find out whether I’ve sent it through to Fogbugz yet or not.


Ah, a pushed column. That’s an interesting idea. Noted!


A quick way of pushing from the Workspace page would be even more helpful! :smiley:


Hmm. OK we’ll look into that. Also, since you seem to use push a lot did you know you can push from an automation rule? Could be useful for you at some point.