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FORUM and SUBSCRIBE TO REPLIES BY EMAIL


#1

Hello,

I am using FORUM to field questions from the floor. Maybe I don’t understand how this works, but when they send a question to FORUM, I would like to be emailed-when I reply, would like the answer to be able to be sent to the whole team and not just the person who answered.

I thought “subscribe to replies via email” was how that was done, but that hasn’t changed anything.


#2

Hi Sylvia,

The forum doesn’t have a notification feature like that. The setting you refer to is for requests.

The forum does have an RSS feed though so staff could subscribe to the RSS feed which is usually possible in most email clients like Outlook and others.


#3

Thank you for that response.
What does the “subscribe to replies via email” do?


#4

That will email you any future updates to the forum thread, but you must have added a post to the thread in order to use that.