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Fresh Installation Successful for both IIS and Apache. But Nothing Works

I just completed a brand new installation of HelpSpot but both Portal and Admin pages not loading. I have done the installation over and over again trying both IIS and Apache but the result is the same. See details of my environment below:

Dedicated Microsoft SQL DB Server on Windows Server 2019
HelpSpot app is installed on a shared Windows Server 2019 with IIS or Apache for webserver.

I need help urgently fixing this problem. I do not know where to loo currently. I have rebooted the server and reinstalled it severally but the pages will not just load.

I am new to the product.

What error are you getting when you attempt to load the pages?