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Grant administrator via Database


#1

Is there another way to grant administrator to a user elsewhere than the admin give admin in the gui admin. In fact we lost the password of our admin and the email adress was ficticious. What can we do?
I’m webmaster and DBA of Helpspot. That mean I still have full acces to the database.


#2

In the HS_Person table you can change their email and then go through the reset password routine on the login page.