Hi, for the life of me I can’t figure this out…
Can connect to database:
Error reported: Can’t connect to local MySQL server through socket ‘/var/mysql/mysql.sock’ (2)
HelpSpot can not connect to the database. Please check your database settings in config.php.
I can connect to the database from everywhere else. The accounts and db are active and work. The config.php is correct, I’m sure of it. I’m running this on a mac and a mac forum said it places the socket in /tmp/mysql.sock. So how do I get Helpspot to install?? Please help. Thanks.