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HelpSpot 1.5 Preview


You can now see a preview of some of the new 1.5 features on my blog:

Looking forward to your feedback!


Looks great! Any news on a date?


Should be the second or third week in October provided that no show stoppers pop up in testing.


Hi Ayaz,

Yes, there’s nothing you’ll need to do to the data. Basically you just overwrite the old files with the new ones and run the web based installer. The installer will add the new tables and columns as needed and that’s it. All your existing data stays in place and is accessible from the new version.


Yep, several other customers do the updates on a clone to test it out. It’s very close to release, you’ll receive an email when it’s ready to go.