I’m trying to implement the FogBugz push request example on our HelpSpot system and I’ve hit a snag. It would appear that FogBugz is getting the push correctly since a case is being created and it’s returning the Case ID in the push request classes push function (I added an echo statement in to see it display it on screen).
However, HelpSpot doesn’t appear to then be listing any Requests Pushes (as per the example does) underneath the Request Details. I had a look at the HTML source and can see the section there but its got a style of display:none with nothing to show. So it looks like HelpSpot isn’t picking up on the Case ID that’s coming back from FogBugz.
Any suggestions as to how I’d debug it further?