We currently have 45 custom fields and are planning on adding more. Most of these fields are used by all categories. Is there any option for hiding the majority of these fields, either by having some kind of “More” button or tabbed display similar to the Customer/History Search/Live Lookup selection? That way, the page will look much cleaner and be easier to navigate.
If there is no such option today, might I suggest including such a feature in a future release of HelpSpot?