We are still using the old version of HelpSpot in production evaluating the new version in dev, but that is besides the point.
We have a user who just created a filter to search all tickets for a generic work, that is probably in just about every email. She saved this filter in her my filters, then logged out. Now when she logs in it crashes the system. We were able to log her in as guest since it does not show your filters. I want to delete a users filter as myself, but as far as I know there is no way to get into someone elses My Filter. Is there a way that I can delete another users filter?