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HTTP Auth on cPanel

Installed helpspot on a whm/cpanel server no worries.

However the API does not work, the android app will not login and Zapier returns an error
authentication failed: Got 401 calling GET https://helpspot…/api/index.php, expected 2xx.

I believe this could be that HTTP Auth headers are not being passed to PHP. cPanel is set to use PHP-FPM.

Is there any way to resolve this?