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Http service stopping


Hello I have the trial installed on a CentOS box. Everything is working correctly when the HTTP service is running, but every now and again the http service will stop working. All that I have to do is restart the service and everything is back up and running. The error in the Apahe log is

[notice] SIGHUP received. Attempting to restart
[notice] seg fault or similar nasty error detected in the parent process

Does anyone know why this is happening and if so how to fix it?




Hi Pete,

Is email flowing in OK? If not it could perhaps be a stuck email in a mailbox that HelpSpot checks. If your PHP Memory_Limit is low you could try upping that as well.

HS is normally very stable on CentOS and we don’t have any reports of similar behavior.


What version of PHP are you running? Perhaps you could post or email in a phpinfo dump so we can take a look at your settings.