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Import customer database


#1

How can I import and use an existant customer database?
Thx


#2

HelpSpot doesn’t have the concept of a customer database so there’s no place to import it into. You can integrate with your existing customer database using Live Lookup http://www.helpspot.com/helpdesk/index.php?pg=kb.page&id=174


#3

ok i arrive to automatically have customer information with live look up and a trigger

But I want to know if it’s possible to search with just a part of the name mayby with % or * in the live lookup?

thxs a lot


#4

Yes, since you control the Live Lookup logic you can modify the logic however you like.