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Inbox Count


#1

I’m looking for a way to programatically return the number of tickets in the inbox. Does anyone have an example of a way to do this?

Thanks!
-Jeff


#2

Hi Jeff,

Using the API you can pull down all the requests in the inbox with private.filter.get by passing xFilter as ‘inbox’. A little weird and just noticed undocumented!

But then you can just loop over the requests and get a count.