I’ve just installed a trial of helpspot. Unfortunately I’m using a hosting service so I don’t have shell access to the server. I had to unpack helpspot on my desktop and ftp the results onto the hosting server preserving the directory structure etc.
The installer and any other pages I try to load produce a blank page. There is nothing in the apache error logs for the blank pages.
I tried the usual phpinfo() test and it shows everything working and the Zend optimizer installed.
Any ideas on what the check or try next?