Our support group sends a lot of unique/one time use discount codes out to customers. We basically have a template response that provides the written instructions on how to apply the code to their order, then we copy and paste the code from a google doc where all the individual/unique codes are listed and we mark off each one as we use them.
The problem is if we have hundreds of emails where where we need to send out codes, there is really no way for us to batch respond to these. Is it possible to create a way for for us to create some logic where we include a custom placeholder (i.e. ##INSERTCODE##) within the template where it can pull a unique code automatically from a database of codes one by one and mark them them as used as the message is being sent out?
I assume this would require additional development, but if someone could let me know if this is in the realm of possibility and the technical mechanics of how I can get something like this rolling I would appreciate it.
Thanks in advance.