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Install


#1

i am having problem installing i am getting a err on the page when i am setting up


#2

As of version 4, HelpSpot can be configured to display more useful error messages. To enable debugging, edit your config.php file and add or change the cDEBUG option to appear like so:

define(‘cDEBUG’, true);
This will do two things:

Errors occurring within HelpSpot will be displayed in a error-reporting screen that shows the error, the file, and related information
Errors occurring within HelpSpot will be logged to the data/log/helpspot.log file

Let us know what you see then on that error page.