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iPhone App Login

Hello all,

I’m getting the dreaded “The HelpSpot installation could not be reached”

The both API’s are enabled, and I don’t seem to have any SSL issues.

Sadly, iOS doesn’t give you insight as to the network calls so I can’t see what exactly is failing.

I have fast-cgi disabled in PHP as well, but not 100% confident it’s off and it may be the issue.

The other possible issue may be Cloudflare, but I contacted them and they said

"I am fairly certain that Cloudflare does not remove/modify an incoming API request’s authorization header in any way.

Are you currently receiving any other errors with your API calls?"

The URL is help.corpmail.io and I’m able to access https://help.corpmail.io/api/index.php?method=request.getCategories