HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Is it possible to change the db tables for Helpspot 3 to innoDB?


The headline says it all really. We are running Helpspot on Amazon’s AWS with the db on an RDS instance, and it offers better backup and point-in-time restore for innoDB tables than myisam.


HelpSpot 4 uses InnoDB so you can upgrade to the beta and you’ll be all set!

The beta is available in the online store, just login and it’s under downloads.