This might be something just weird to how our email is setup, but when I setup a mail program to get email, it has to be in the form of
When I try to use this in HelpSpot, it seems to be doing
firstname.lastname@example.org@mail.ourdomain.com, which, of course, doesn’t work.
I’ve tried a lot of other permeations, but can’t seem to get it to pull email. For our email system (hosted), your username is actually email@example.com.