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Knowledge Book Request


#1

If it’s not currently possible (and please correct me if it is), is there any plan on allowing the import of pre-existing manuals into the HelpSpot Knowledge Book feature? Also, any chance the knowledge books can go multiple levels deep instead of just chapter -> page?

Thanks! Great program so far.


#2

Hi Allan,

Thanks for the feedback. Many customers have imported manuals it’s just that you need to do it directly into the database. It’s a very simple database layout so it’s not too hard to import data. We can also clarify what columns do if you need any help in that area.

At this time we’ll not be adding multiple levels, primarily because it would break the book paradigm.