HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Link from Support to Support Forums is Broken


The link from in the top menu “Forum” is broken. It does not point to this site, but instead:

Unable to connect

Firefox can’t establish a connection to the server at

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.


I had the same issue but can now access it. Not sure why, but it’s working …


Yep, sorry the hosting company is working on fixing it up when you come in over https which is the issue. Should be fixed today hopefully.