When a ticket is created or updated a notification is sent to staff and/or user. Inline images, like a screenshot, are not displayed in the email. Instead it displays the following message: The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.
The source is of the image: src=“cid:cb746d1d-c6a4-4a30-a302-e6084a25c64a”
Does anybody have an idea?