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Live Chat software - integrating?


#1

Hi - One of the other aspects of support solution we want to be able to provide is Online Chat. Wondering if you can suggest some Online Chat software that would integrate well with HelpSpot? Otherwise it seems that Online Chat software vendors do provide some aspects of HelpDesk software but so far I like the HelpSpot system (we are trialling) and would rather just link in an Online Chat software package.
Thanks!


#2

Hi Patty,

I don’t have any direct experience with the various online chat systems, but one that has been around a long time is http://www.phplivesupport.com/. Post back and let us know which one you go with and how it’s working out.