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Make Category selection mandatory


#1

How can I make selection of Category mandatory in the Support Request form?

Thanks
Patrick


#2

Also, where can I get to the field prompt text ‘How would you categorize this request?’. I couldn’t find it in any of the request templates


#3

Hello,

This should help:
http://www.helpspot.com/helpdesk/index.php?pg=forums.posts&id=9477&pc=7

The string is in the label above the xCategory field. You’ll need to just delete the PHP placeholder and type in your text.