hello. we want to be able to map data continuously on a big screen. Any ideas on how we can do this? Possibly ticket/ call volumes/ etc? thanks
There’s a number of ways to do it. Some customers just put a filter on the screen which by default will auto reload every few minutes. For more real time you could use the API to build an HTML page that is shown on your screen, usually that’s pretty straight forward.
There’s also services like geckoboard and such for building metric boards like that. They all allow you to point them at a standard json (or other) data feed. So you could use a script and the api to create the data in the format they need and then use their tools for displaying on the board.