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Message Flag


#1

Is it possible to flag a message in my folder? I have messages I have not gotten to yet, and messages in which I’m waiting on a response from either a supplier or customer. I would like to differentiate them with a flag of some sort. There is a green diamond on new messages. The problem is it goes away after you look at the message and needs to be manually reset.


#2

You can reset it, but there is not another built in flag system. You could add a custom field though which you could set for such requests or use a special status type. In that way you could then have a filter which showed only those requests by using that status type/custom field to filter on.