Is it possible to flag a message in my folder? I have messages I have not gotten to yet, and messages in which I’m waiting on a response from either a supplier or customer. I would like to differentiate them with a flag of some sort. There is a green diamond on new messages. The problem is it goes away after you look at the message and needs to be manually reset.
You can reset it, but there is not another built in flag system. You could add a custom field though which you could set for such requests or use a special status type. In that way you could then have a filter which showed only those requests by using that status type/custom field to filter on.