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Method for Grabbing Status Types in request history template?


I’m able to display the status ID on the request history template by adding the $row[‘xStatus’] field to the template… but this just displays the ID/key of the status and not necessarily the label/text of the Status Type assignment.

Is there a method I can invoke to pull up the Status Type text label, even if it was just a hash or an array that I can relate the ID to in order to display a more user friendly status like “active” or “closed” based on the numeric ID?




Hi Erik,

Try sStatus I think that should work there.



and it did! Thank you! Perfect!