I’ve had this problem before but at that time, I couldn’t search any open/closed request.
I recently tried searching for an old, closed request using search. I have always used the name of my servers with tickets so I searched for wcs-as1 and nothing came up. Upon further manual searching (scrolling through all closed tickets), I found the closed ticket and sure enough it had the word “wcs-as1” in the body but for some reason it wasn’t turning up in the search.
I re-opened the request and did another search but nothing came up. Not sure what else might not be searchable but I did some quick tests for things like printers and monitors and everything seems to show.
Any ideas why wcs-as1 wouldn’t turn up in a search? Could it have something to do with the hyphen?
I just finished upgrading to 1.5.1 but this was an issue prior to the upgrade. I’m running Win2k3,MySQL 4.1.21,PHP 5.1.6, Zend 3.0.1