Hi Ian,
Thanks for the reply. Unfortunately I am still experiencing the problem. Is there anything else you can think of that might be causing this?
It might be helpful to know that even on mails that a gmail account receives now, if our beta helpspot pulls that email before our production helpspot does, our production helpspot won’t get it. This is also true vice versa: if our production helpspot gets an e-mail from gmail, our beta helpspot won’t get it.
I set tasks.php debugging on. As an example, I ran the script on production first, and got the email, then tried to run the script on our beta, and didn’t get it:
production:
Connecting to: speedman2009@gmail.com@pop.gmail.com
Message Count: 1
Message: #1 - Time (start parse): 0.00006
Message: #1 - Time (network download): 0.25855
Message: #1 - Time (mime decode): 0.25940
Message: #1 - Time (mime loop): 0.25952
Message: #1 - Time (forward check): 0.25955
Message: #1 - Time (empty html check): 0.26443
Message: #1 - Time (clean whitespace): 0.26448
Message: #1 - foo bar:speedman2009@gmail.com
Message: #1 - Time (header set): 0.26527
Message: #1 - Time (attachments): 0.26533
Message: #1 - Request created (69605)
Message: #1 - Marked for deletion from mailserver
Message: #1 - Time (total): 0.27190
Expunged messages marked for deletion
Closed connection to: speedman2009@gmail.com@pop.gmail.com
beta:
Connecting to: speedman2009@gmail.com@pop.gmail.com
Closed connection to: speedman2009@gmail.com@pop.gmail.com
Thanks,
Ed