Just trialling helpspot; install went smoothly and all was looking good, but I’ve run into two issues;
I can’t click on any link within the admin panel without being redirected back to the login screen. I get the same behaviour using FF 3.5.3, IE 7.0, and GC 3.0. I’ve got caching permanently disabled on FF so I don’t think that’s the issue.
The site which the helpspot install sits within alreday has gzip output enabled via an htaccess file, which causes this warning;
ob_start() [ref.outcontrol]: output handler ‘ob_gzhandler’ cannot be used twice.
I don’t want to disable gzip output on the whole of my site to get rid of this warning, but neither can find a way of disabling it just for helpspot. Is this possible?