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No 'Live Lookup' button in the customers information box


I have enabled the ‘Live lookup’ and I can see the tab has been added, but there is no button for ‘Live lookup’ in the customers information box! (according to the manual the button should be appeared after enabling the feature). Do you know what is the problem?


Hi Mahmood,

I believe that’s an old screenshot, sorry about that. The tab is all you need.


Thanks for reply Ian.