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No Results in Full Text searcch


#1

Not sure whether this is the right place but…

I am trying to use the Full Text search in the Advanced Search functionality. Whatever I search for, I always get nothing returned, even when searching for text I can see in open requests. This happens whether I search for single words or strings with or without double quotes.

Am I doing something wrong?


#2

Hi Rob,

Perhaps the full text index has not been setup (that’s only applicable if you use SQL Server). So if you do use MS SQL Server you may want to check that full text indexes have been created.

http://www.helpspot.com/helpdesk/index.php?pg=kb.page&id=142