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Not able to access New Install on IIS using public ip


#1

This is a strange issue. I can access the web server Default Site instance using the public IP of the server, however, if I attempt to access the helpspot admin virtual directory the address changes to the local loop back address.
Accessing the help desk side (not admin) I get to the website but there is not html formatting displayed.

I do not know much about PHP, but I am fairly good with IIS, SQL, ASP etc… Any help is appreciated
Travis


#2

ok,
I figured it out…(I Think)
I opened the confif file in the helpspot directory. I edited the line defining the cHost. (Change it from the internal loopback to the external public.)

I can now access the site externally using the public ip address.
Travis


#3

Yep, that’s it. Nice work.