I have HS for a short time on my server. Everything is OK and all is funcional.
But sometimes, when I would like to look at some ticket, I see in my browser, that (propably ajax) loading of request history waiting for THERMOSTAT.IO server low response.
I have on premise instalation because my tickets are private. Need other “on cloud” service is very annoying.
My question is --> why on my ON PREMISE instalation need chceck any other servers?
Which data will come or will be sent to this server on internet.
Could I stop using of this external resource?
Thank you for answer.
Have an ideal day