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Openldap authentication


#1

Dear everyone,

I am very new to HelpSpot, first looking this is awesome helpdesk system.
I am facing a issue to integrate openldap for HelpSpot, but couldn’t find any related topic.

Is openldap supported in HelpSpot? If yes, how could i enable it?
I see BlackBox for AD, but seems it doesn’t match my need.

Please advise.
Thanks a lot.


#2

could anyone advise on this?
thanks a lot.


#3

Hey Blackbox is an open api so you can include whatever authentication you would like in there. As long as it’s supported by php it should be possible. I haven’t personally done an openldap implementation but I see nothing preventing you from doing that. The AD blackbox example is probably a good starting point. Are you running into any trouble when you are setting up your script?