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Outgoing Emails


#1

Hi Ian,

I just removed IIS, ASP.net, PHP, ZEND, MYSQL, and all of the helpspot files. I rebooted, resetup IIS/ASP. Tested and html works. Next I used helpspot_installer.exe to do a clean install. The installer.php came up fine and i was able to install. I sent a test request after configuring the mobile messaging and my staff details. The test message did not go through.


The Log contains this:

Thu, Feb 8, 2007, 01:23 PM Email Request Details Request:12401; Could not instantiate mail function. logic.php 478
Thu, Feb 8, 2007, 01:23 PM SMS Notification Could not instantiate mail function. class.notify.php 286
Thu, Feb 8, 2007, 01:23 PM Email Notification Could not instantiate mail function. class.notify.php 251


Seems to be a problem with PHP 5.2.0? Do you have an archived installer that uses PHP 5.1.6 or earlier??

Thanks Ian,

  • Iain Wright

#2

Hmm. Are you using the SMTP settings in the php.ini? If so try instead to use the SMTP settings within HelpSpot in Admin->Settings->Email Integration.


#3

SMTP Settings worked. Thanks Ian