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Pager notification via SMTP


#1

First, thanks for your great product and you quick support responses.

I would like HelpSpot to shoot out an email to an address tied to an alphanumeric pager under certain conditions.

At the moment, I have a custom check box (emergency) set up on the portal page. If tasks2.php catches a new email with this option checked, it sends a notification email to a dummy user tied to the pager’s email address. However, I don’t want to take up one of my 10 seats with this dummy pager user. Is it possible to have the automation rules shoot out an email to a custom email address?


#2

Hi Tom,

Not currently, but we’re looking into it for version 2. I don’t have a definitive answer on if it will be in v2, but I’d say it’s likely.


#3

Oh, and thanks for the praise!!!