HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Possible to disable internal reference links


#1

Is is possible to disable, or redefine, the r:xxxx, f:xxxx. k:xxxx links?

The problem that I’m running into is that the links are being inserted into the public note, in the middle of a hostname/port combination.

Gets a bit confusing to interpret the true meaning of the reply :slight_smile:


#2

Forgot to mention, I’m on 3.1.7


#3

Yes, you can turn it off http://www.helpspot.com/helpdesk/index.php?pg=kb.page&id=301


#4

Got it, thank you very much.