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Prevent trigger conditions from sending an email


#1

I have a trigger that emails me when my co-worker takes ownership of a ticket and vice-versa, when the trigger conditions are met for me taking the ticket, I get an email that the trigger was executed and he gets the email I set up in the trigger. It happens the opposite if he takes the ticket. Is there a way to prevent emails about successful trigger execution going to us? I can see in the ticket history it executed successfully, I don’t need additional email bloat telling me this as well.


#2

Nevermind, I didn’t see the checkbox to suppress output. I’m all good


#3

Yep, that’s it! Should be all you need.