I want to use my company email address integrated with helpspot.
My connection with the mail server is ok because my outlook is working.
i have the following issue.
I’ve instaled the trial helpspot version and i’ve added in admin\settings\Email Integration my SMTP server address, port, username and password.
After that i try to add my email address in Admin\Mailboxes and tried all possible combinations to add but i get different errors when i try to test with tasks.php
I don’t know how to add my smtp mailbox.
To install helpspot i’ve used the HelpSpot Windows Installer and i understand that i don’t need to setup Scheduled Tasks manualy.