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Problems typing the "-" character in notes


#1

I am unable to type the “-” character into a note; nothing appears with I press the - key. I can type - into any HelpSpot text entry area except for the Note box. I’m using HelpSpot 3.1.5, Firefox 10.0, Mac OSX 10.7.3. I can type - when using Safari, but prefer to use Firefox if I can. I don’t have this issue with any other web app through Firefox. I’m wondering if anyone else has seen this, and if you’ve figured out what’s going on?

Thanks!


#2

Hi Jennifer,

I can’t replicate that on FF 10. Perhaps a plugin is interfering?


#3

Thanks, Ian. I’ll try turning plugins on and off and see what I can find out.


#4

Found the culprit! It’s the Mouseless Browsing plugin. Turned that off and - I - can - type - hyphens!

Thanks