HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Publish sensitive content to registered users only


Dear support,
how can we accomplish to publish content to our registered users only?

we want to publish Knowledge books, and how to instruction movies on the portal, but we don’t know how.

This content must only be visible to registered users and not to the public.
Thanks in advance



HelpSpot has no concept of registered users. You would probably need to use our API to show the Knowledge Book content on your own site/service that understands who is/isn’t a registered user.