Excellent software. Have you thought about adding a purchasing/po generation module to the software?
Thanks! It’s not something we’re looking at right now but I’ll note it for future consideration.
There are a lot of module people ask for, but right now we’re trying to keep it very focused on the help desk. As soon as you start adding modules outside of that it gets complicated for people who don’t need that module. We could sell the modules separate, but that also has it’s downsides of making the pricing and general message much more complex.
What we are working on for version 2 is a full web API. That will allow you to integrate other software with HelpSpot. So if you either built your own or purchased another companies the API should make it easy to have them work together. Version 2 is only in the planning stage currently though.