I need to provide easy read-only access level to HelpSpot for my co-workers which do not actively work in Tech. Support but need to browse and check the requests (progress, status, etc.). E.g. typically my boss or salesmen.
Is there (planned) solution for this? I can probably program it using the API (even I’m not sure whether it is possible to access all the information using the API), but I do not want to mimic the functionality of the nice web UI just because of this requirement.